Shipment Management
Manage shipment details, milestones, events, documents, exceptions, tracking and delivery from one workspace.
A DigitalMess Product · Tracedesk
Freight forwarding software, built for WordPress.
TraceDesk is a complete freight and shipment management plugin for freight forwarders, customs brokers, and import/export operators — client portal, live carrier tracking, customs & HS classification, EDI/ONE Record connectivity, and financial operations, all running natively on your own WordPress site.
FreightForwarding
Customs& EDI Compliance
FinanceProfitability
Automation& Intelligence
One platform
Everything your logistics operation needs.
TraceDesk connects the operational and commercial sides of your freight business instead of forcing your team across disconnected spreadsheets, WhatsApp groups, and generic tracking scripts.
Freight Forwarding
Move from inquiry and quotation through booking, forwarding, consolidation, customs and delivery.
Client Portal
A branded portal where clients track shipments in real time and open support tickets without emailing you.
Customs & HS Classification
Manage HS codes, origin, duty, VAT, customs status, and EDI/IATA ONE Record connectivity — compliance work generic shipping plugins don't attempt.
Finance & Invoicing
Connect quotations, invoices, payments, and shipment profitability into one financial view.
Automation & SLA
React automatically to shipment events, SLA conditions, exceptions, and operational milestones.
End-to-end operations
From the first inquiry to settlement.
01Inquiry
02Quotation
03Booking
04Shipment
05Customs
06Delivery
07Invoice
08Payment
Multimodal
Sea, air, road and last mile.
One operational layer across the different ways your freight moves.
Ocean
Vessels, containers & forwarding
Air
Air cargo & flight operations
Road
Transport & ground delivery
Courier
Last mile & dispatch
Operational intelligence
Know what needs attention before it becomes a problem.
Operational Control Tower
Shipments at risk12
Customs problems4
SLA breaches7
Payments awaiting reconciliation18
Overdue invoices9
Failed integrations2
Delivery Performance94.8%
Gross Profit$126K
Active Shipments2,481
Pricing
Plans for every stage of your operation.
All plans include core shipment tracking and the client portal. Cancel anytime.
Starter
Core tracking, client portal & notifications
$19.99/ month
$149.99/ year
or $19.99/mo billed monthly
- 1 site
- Live shipment tracking
- Branded client portal
- AfterShip / MarineTraffic / FlightAware
- WhatsApp notifications
- Support ticketing
Most Popular
Pro
CRM, quotations, invoicing, documents & analytics
$39.99/ month
$299.99/ year
or $39.99/mo billed monthly
- Up to 5 sites
- Everything in Starter
- CRM
- Quotations & invoicing
- Document management
- Analytics dashboard
- Branches & agent roles
Business
Multi-tenant, customs/EDI, AI extraction & white-label
$79.99/ month
$599/ year
or $79.99/mo billed monthly
- Unlimited sites
- Everything in Pro
- Multi-tenant architecture
- RFQ & procurement
- Customs & EDI/ONE Record
- AI document extraction
- White-label & personal success manager
FAQ
Questions freight forwarders actually ask.
TraceDesk is a WordPress plugin that gives freight forwarders, customs brokers, and import/export businesses a client portal, live shipment tracking, CRM, quotations, invoicing, and compliance features like HS code classification and EDI/IATA ONE Record connectivity — running natively on your own WordPress site.
Most WordPress shipping plugins are built for parcel/courier tracking — a tracking number and a map pin. TraceDesk is built specifically for freight forwarding: customs status, HS classification, EDI connectivity, procurement, and multi-tenant/multi-branch operations that courier-style plugins don't attempt.
Yes. TraceDesk includes HS code classification, customs status tracking, and a connector-ready EDI/IATA ONE Record gateway, available on the Business plan.
Starter covers 1 site, Pro covers up to 5 sites, and Business includes unlimited sites plus multi-tenant architecture for agencies or multi-branch operators who need fully isolated client data on a single install.
Yes, TraceDesk offers a trial period on all plans with no credit card required, so you can test the client portal and shipment tracking before buying.
TraceDesk offers a 30-day refund window on all plans.
No. TraceDesk installs like any WordPress plugin and is configured entirely through the WordPress admin dashboard — no custom code required to get a client portal and shipment tracking running.
TraceDesk by DigitalMess
Your freight is moving.
Your business should move with it.
See how TraceDesk brings your logistics, operations and financial workflows into one connected WordPress platform.
info@digitalmess.net